UX-Architect and UX-Designer @Celonis
2019 - 2022
Celonis is a highly dynamic and fast-growing international data processing company founded 2011 in Munich.
It sells software as a service, with which customers have access and transparency
improve their business processes.
I worked at Celonis for 3 years as a UX Designer and UX Architect . Due to a lot of organisational changes in a phase of hypergrowth, I had the chance to work together with many teams in multiple projects and topics, which helped me learn a lot, staying flexible and mostly to gain a good overarching perspective and many insights on our rapidly growing product landscape.
In my role I was responsible for
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improving user flows, usability, accessibility of various existing features within the software as well as
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conducting user research and user testings
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designing and prototyping new features and products
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developing
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onboarding new UX colleagues
1. UX Guidelines for Dashboard Apps
Data Design
Design and documentation of UX Guidelines for internal App Creators (Data Scientists) to ensure consistently good design and usability throughout our Dashboards and Apps.
UX Architect
2. Process Explorer Component enhancements
Data Design
A UX concept for new interaction and exploration possibilities with the powerful Process Explorer component.
UX Designer
1. UX Guildelines for Dashboard-Apps built by Celonis
I supported internal Teams to develop user-centered, intuitive Celonis Execution Apps that are conformant with our styleguide as well as follow best practive interaction patterns. These Apps can be set up, build and customized with Celonis' own "Studio"-Editor, what was also one of the products I supported.
New products often lack consistency and in a fast growing company there are always too few designers to ensure sufficient UX support for all teams. To counteract this gap it is helpful to develop and document guidelines which can be shared within the company and with other teams.
Project Type
UX Pattern Dokumentation
Users
Celonis-App-Builders
(Data Scientists)
My Role
UX Designer and -Architect
Stakeholders
UX Team, internal App Building Project teams
My Contribution
UI Design, Data Design, UX Documentation, Information Architecture
Design Approach
Comparative Analysis of best-sold Celonis Apps, UX Guidelines
Introduction
At Celonis, we sell pre-built apps and dashboards that allow users (mainly data scientists) to explore their company's process data in real time. These apps are built using an in-house dashboard editor, which allows for extensive customisation and style adjustments.
This results in a wide variety of apps with different looks and feels, despite them all being from Celonis.
The Challenges
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How might we ensure good design, usability and consistency within customizable Celonis Apps?
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How might we ensure suffcient UX support among multiple App teams, when only having the UX capacity to support one?
The Solution
To counteract this gap I developed and documented UX Guidelines to ensure that all internal and external Teams working on creating Apps to explore their processes design them consistently. These Patterns were shared within the company and with partners.
The guidelines contain:
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High level Information Architecture of a Process Cockpit App
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How to navigate and interact between Dashboard Pages
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How to structure the content of the Process Cockpit Page
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How to set up the Dashboard Layout and which components and data visualisations to use
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Best-Practice Examples
Preview of the UX Patterns Guideline Document